How long will it take for my download to complete?

It takes less than 15 minutes to complete most downloads. If your download has remained "pending" for more than an hour, please contact us.

How long will my download stay on the server?

Downloads are deleted from the server only when they need to be to free up space for new downloads. While this is dependent on the size and number of downloads currently occurring, downloads generally remain on the server for about a week.


Can I download group photos?

Social Photo Download does not currently support downloading photos from Facebook Groups.

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